Our Services
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Quality Control
It should have been put on the top of our service portfolio as this is where we lay maximum emphasis. Through experience we have noticed what client expects from us most is a good quality control process. As a result we have developed a system which controls quality automatically, we call it SIF process. It is explained in detail later on; process is implemented by different departments at different stages however QC team plays an important role towards its success. We have a QC team keep a constant check on production process.
Vendor Compliance
We have trained staff to conduct factory audits to assess production capacity and compliance. In case of Social and other regulatory compliance matters we have tie-up with reputed agencies to conduct 3rd party audits, which is acceptable to most of the retailers worldwide.
Logistics
Shipping department coordinates with client imports, consolidators and suppliers on cargo movement and documentation. Regular contact with consolidator ensures that cargo and documents are moving on time and unnecessary delays and costs are avoided. Client is updated on weekly basis about their cargo status. In addition shipping department trains suppliers on all logistic matters.
Merchandising
It is the primary interface between client and the supplier, team comprises of a merchant and an assistant. Merchandising team takes care of each and every detail of the sourcing process starting from buying needs to dispatch of cargo. All our merchants are technically qualified and experienced.
Sourcing
Products are sourced as per client requirements and also our PD team sources and send new designs and ideas to clients on a regular basis. Our vendor matrix is deep and wide, policy is to source directly from the manufacturer who is the best fit for the customer. Our experience with several suppliers helps us source right product at right price.
Design and Development
We have an in house product development team which works in close contact with clients on all their new projects. Our PD team handles all new developments sent by clients, team is an interface between client and supplier they coordinate sampling and keep client posted on the progress. We also have tie-ups with a couple of high-end free-lance designers for clients who are looking to out- source designs.